FAQS
Who are we?
We are an Atlanta based moped and moped parts retailer. We are Swoop owned and operated since 2015. While mopeds are our primary focus, we also carry some 50-125cc motorcycle parts as well as the odd scooter part.
Who are the Swoops?
Atlanta's premier moped club! We also ride 50cc motorcycle. Okay, we also ride big motorcycles too.
Return Policy on New Items
Returns and refunds are handled on a case by case basis within 30 days of purchase. If you have an issue with your order, click here to contact us. If we sent you a defective part or the wrong part, we will cover the shipping expenses to return the item. If you ordered the wrong part, sorry, but you'll have to cover the shipping expenses to return the item for us to complete an exchange or refund. Any parts that have been used are not eligible for a return, exchange, store credit, or refund. If a shop was used for the installation of a returned part, we will not be responsible for any fees incurred.
Return Policy on Used Items
Sorry, there are no returns on any used items.
Purchasing a Bike from Dos Cycles
Bikes purchased on this website are to be considered as parts, projects, or off-road use only. Once they are in your possession, it is up to you what to do with them. We are excited to bring unusual, exotic, and unique bikes to our customers. We do our very best to describe the bikes we offer but some things just can't be known without getting deeply involved with a bike. Therefore, treat each bike as a new adventure. Most of our bikes are European imports and typically do not have paperwork. If a bike runs, it will be stated but may need more love to be truly road worthy. All sales on bikes are final and the prices advertised include shipping.
Shipping Policy on Bikes
Bikes are shipped to your nearest trucking terminal where you can pick them up. Typically, we can find a terminal within 20 miles of you home address. Sometimes they are much closer but occasionally, they are just a little further. We currently do not ship bikes internationally. To our friends in Hawaii and Alaska, please use our contact form to request an additional shipping cost quote.
Product Use Agreement
The parts and products made available on this site include components which may cause undesired effects if fitted to your vehicle or modify the vehicle's specification outside of legal requirements. Use of such products is at your sole risk, and Dos Cycles LLC assumes no responsibility for any and all results of usage.
Dos Cyles LLC makes no warranty as to the products it distributes, express or implied, including without limitation any warranties of interchangeability or fitness for a particular purpose. Dos Cycles LLC shall not be liable for any damages, direct or otherwise, as a result of product use.
Special Requests
Looking for a hard to find part? Trying to buy bikes in bulk? It is worth using our contact page and asking.
Can I visit?
Sorry but we don't currently operate a store front and our shipping warehouse is a closed shop. If you're visiting from out of town, be sure to send us an email and we can tell you if there are any rides or meetups going on that week.